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Account Manager

The Role

We are looking for a passionate Account Manager who will partner with and ensure the long-term success of our customers.

You will be responsible for developing long-term relationships with your portfolio of assigned customers. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities

  • Operate as the lead point of contact for any and all matters specific to your customers
  • Build and maintain strong, long-lasting customer relationships
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
  • Responding to and assisting with urgent requests as needed
  • Role requires traveling to schools for onsite support

Requirements

  • 3-10 years of account management or other relevant experience
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • BA/BS degree or equivalent

Employment Terms

  • Full time

Benefits

  • After 90 days of full time employment, eligible for our health insurance plan, of which the company pays 100% of employee costs
  • 3 weeks paid vacation for full time employees, accruing monthly

Interested? Apply now!